Self Pick-up
- Self pick-up can be done at 401 Macpherson Road, Singapore 368125 Macpherson Mall, #03-15
- Self pick-up timing varies from 11am - 4pm, available every Wednesday, Thursday, Friday, Saturday and Sunday
Delivery
- FREE islandwide delivery in Singapore for orders above $100
- Orders less than $100, a $10 delivery fee applies.
- You can select your choice of date on the calendar provided upon checkout
- Delivery takes place every Wednesday, Thursday, Friday, Saturday and Sunday only (between 2pm - 6pm with no guaranteed timing)
- if you have a preferred specific date and timing for delivery, there's an extra surcharge of $10 on top of the total bill. Do contact us in advance before placing your orders.
- $6 surcharge applies for deliveries to these destinations (East Coast Park, West Coast Park, Labrador Park, Sembawang Park)
Delivery Date & Timings
- During inclement weather, traffic congestion or any other unforeseen circumstances, deliveries may take longer than usual.
- In case of any change in delivery details do contact us directly with your Order No. and request 2 days in advance.
Failed delivery
- In case of failed delivery, do contact us to reschedule a delivery. A $20 fee applies.
Payments
- Only credit/debit card allowed
- Strictly no cash on delivery.
Returns
- For missing or unsatisfactory items, please contact us within 12 hours from the date of items delivered and a picture of the product, and we will work with you to make it right. We hope this guarantee allows you to shop with confidence in our quality, and in our commitment to serve you. However, please note that refunds are done at the discretion of Le'Tart and all decisions made are final.
- Products from Le'Tart cannot be returned. However we will issue a refund or redeliver a new set of the same item if it is completely damaged or spoiled.*
- We do not refund or issue credit for items that were delivered in good condition but are not to your taste.
- There is strictly no refunds if you have past the recommended storage duration.
IMPORTANT NOTE: Refunds and returns are only applicable to items purchased directly on this website. Purchases made via other channels other than ours will not be entertained.
Cancellation and refund
- All sales are final. No cancellations allowed.
- Returns are subjected to our review (i.e. damage upon delivery, wrong flavour of tart delivered, etc).
- Customers are advised to examine all products at point of delivery. Any breakages or discrepancies should be highlighted to the delivery personnel immediately.
DISCLAIMER
- Le'Tart reserves all rights to deviate delivery times.
- Le'Tart has the right not to deliver an order at its sole discretion.