please place your order before 15 Dec for Christmas gifting as we are experiencing a high volume

Delivery & Returns

Self Pick-up

  • Self pick-up can be done at 401 Macpherson Road, Singapore 368125 Macpherson Mall, #03-15 
  • Self pick-up timing varies from 11am - 4pm, available every Wednesday, Thursday, Friday, Saturday and Sunday

 

 Delivery 

  • FREE islandwide delivery in Singapore for orders above $100
  • Orders less than $100, a $10 delivery fee applies. 
  • You can select your choice of date on the calendar provided upon checkout
  • Delivery takes place every Wednesday, Thursday, Friday, Saturday and Sunday only (between 2pm - 6pm with no guaranteed timing)
  • if you have a preferred specific date and timing for delivery, there's an extra surcharge of $10 on top of the total bill. Do contact us in advance before placing your orders. 
Additional charge destinations 
  • $6 surcharge applies for deliveries to these destinations (East Coast Park, West Coast Park, Labrador Park, Sembawang Park)

Delivery Date & Timings

  • During inclement weather, traffic congestion or any other unforeseen circumstances, deliveries may take longer than usual. 
  • In case of any change in delivery details do contact us directly with your Order No. and request 2 days in advance
Failed delivery 
  • In case of failed delivery, do contact us to reschedule a delivery. A $20 fee applies. 

Payments 

  • Only credit/debit card allowed
  • Strictly no cash on delivery.

Returns

  • For missing or unsatisfactory items, please contact us within 12 hours from the date of items delivered and a picture of the product, and we will work with you to make it right. We hope this guarantee allows you to shop with confidence in our quality, and in our commitment to serve you. However, please note that refunds are done at the discretion of Le'Tart and all decisions made are final.
  • Products from Le'Tart cannot be returned. However we will issue a refund or redeliver a new set of the same item if it is completely damaged or spoiled.* 
  • We do not refund or issue credit for items that were delivered in good condition but are not to your taste. 
  • There is strictly no refunds if you have past the recommended storage duration. 

IMPORTANT NOTE: Refunds and returns are only applicable to items purchased directly on this website. Purchases made via other channels other than ours will not be entertained. 

Cancellation and refund

  • All sales are final. No cancellations allowed.
  • Returns are subjected to our review (i.e. damage upon delivery, wrong flavour of tart delivered, etc). 
  • Customers are advised to examine all products at point of delivery. Any breakages or discrepancies should be highlighted to the delivery personnel immediately.

DISCLAIMER

  • Le'Tart reserves all rights to deviate delivery times.
  • Le'Tart has the right not to deliver an order at its sole discretion.

About Tarts

No, we are not halal certified. However, we do not use pork/lard/alcohol (unless stated) in our sweet tarts.

Do kindly note that there is bacon (pork) in our savoury series

All tarts are highly recommended to be consumed within the same day upon receiving.

Should you need to keep the tarts for next day consumption, we would suggest to freeze the tarts instead (so as to prevent mould on the fruits and the tarts from being soggy).

Simply thaw it 15-20 mins before serving

Our tarts are not recommended to be outside for more than an hour. Kindly avoid direct sunlight at all times. Please keep them refrigerated as soon as possible

No, as our tarts contain eggs and dairy

About Delivery

Yes we do. We provide free delivery island wide for orders above $100.

For orders less than $100, $11 delivery fee applies

We have the following options

1. Standard delivery (2-6pm) - Do note that specific delivery timing within that time frame is not allowed.

2. Express one hour time frame delivery ($25 delivery fee applies) - if you need the tarts to arrive at a specific timing, do kindly opt for this delivery option to get your tarts delivered within an hour time frame e.g. (1pm-2pm)

Yes, kindly contact us via whatsapp at 80425889 before placing your order

Our standard delivery range from 2pm - 6pm by default with no timing guarantee. We seek your kind understanding that during festive season, inclement weather, traffic congestion or any other unforeseen circumstances, deliveries may take longer than usual.

Incase of any change of delivery details, do contact us directly at 80425889 with your order number and name 2 days before fulfilment date

Incase of any failed delivery, our team will get in touch with you to reschedule the delivery. Do kindly note that there will be $11 redelivery fee

About Self Pick Up

We are located at 401 Macpherson Road, #03-15, Singapore 368125, Machperson Mall

Our self pick up timing:

Wednesday - Sunday

1pm - 4.30pm

Yes, do contact us directly at 80425889 via whatsapp before placing your order

yes, do contact us directly at 80425889 via whatsapp with your order number and name 2 days before fulfilment date

About Weddings, Events, Corporates

Kindly contact us directly at askletart@gmail.com with your name and requirements